Liaocheng High-tech Zone: “doorstep” right protection station

Xinhua News Agency client Jinan March 17(Yuan Chen) on the arrival of the consumer rights day 40 liaocheng high-tech zone to carry out the “home” to accept the complaint reporting activities, staff to accept the point by setting the consumer complaints, hanging banners, display boards, brochures, and other forms, the scene of the “home” of the general public to accept consumer complaints to report, publicity related legal common sense.”Usually THERE are some problems I want to consult, but there is no such a good time, just today our side (development and environment protection department) came, at the door of the problem consultation, site staff are very warm, to solve some problems for me, and then learn some knowledge on site.”Liaocheng high-tech zone from kyushu international community residents told reporters.To solve consumer complaints is difficult, a station to solve disputes.In order to better safeguard the rights and interests of consumers and create a safe consumption environment, the high-tech zone has launched complaints and reports “at home” activities, unblocked channels for consumer complaints, and opened up the “last mile” to contact and serve consumers.Activity site staff can intuitively identify, clear responsibility of the consumer complaints, immediate treatment;Complaints requiring investigation and verification or appraisal by relevant authorities will be handled the next day after the investigation and verification or appraisal is made;A joint investigation team will be set up to speed up the handling of major and complex complaints.Liaocheng High-tech Zone Jiuzhou street market supervision, deputy director Of Fan Haihe said: “we sent a total of more than 60 people in this activity, in the area of a number of residential area at the door set up a consumer complaint acceptance point, issued more than 5000 brochures, a total of consumer consultation, complaints against more than 100 people.Next will immediately reflect the masses of the problem to investigate and verify, cut practice of the masses do practical purposes, do ‘answer the lawsuit that do’, effectively solve the problem of the masses reflect, so that the people really enjoy one-stop mediation services at home.”At the same time, the development of high-tech zone environmental security staff also came to the jurisdiction, super, the supermarket on the new sampling inspections on vegetables, meat, aquatic products, ask for details of food supplies purchase qualifications, purchase tickets left, etc., and check whether the food operators licenses complete, whether to strictly implement the inspection of goods, show me the ticket system and other related content,Urge operators to carry out self-examination seriously, for the majority of consumers to create a good consumption environment.Disclaimer: The copyright of this article belongs to the original author, if there is a source error or infringement of your legitimate rights and interests, you can contact us through email or wechat, we will deal with it in time.Email address:;Wechat id: Jiupai6688 (Note to add and withdraw)

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